You can contact us anytime through email or call our hotline number during our working hours Sunday to Thursday 9AM-9PM.
If the order you received mismatches the order you placed or if there were missing/wrong items in your order, you can contact us directly through WhatsApp chat or by calling our call center.
Contact us if you need to add, remove or change items from your order.
You can navigate to My Orders tab under the setting tab to see the current status of your order.
Currently every order is tagged with one delivery address, but in case you’re looking for a customized solution feel free to contact us on our hotline and we will take care of your custom request.
Yes. You can add as many addresses as you need to a single account. Go to My Addresses and click on "Add New Delivery Address" button.
We offer each delivery within 48 hours.
Yes, we have Debit Card/Credit Card payment methods.
Mashatel is a one stop solution for all kind of your gardening and decoration needs we have a wide range of products to offer like indoor & outdoor plants, shrubs, trees, flowering plants, gardening tools. We also cater Garden Landscaping services of all kinds of flora and fauna and have provision of artificial decoration for an ultra luxurious art work.